Privacy Policy

Privacy Policy

ArtConcrete ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information ("Personal Information") that you provide to us when you create an account, place an order, subscribe to our newsletter, or otherwise interact with our services. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)

1.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with our website. This may include:

  • Browser name
  • Type of computer
  • Technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized
  • Other similar information

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your activity on our website. This information helps us improve our website and services.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and manage your orders
  • Provide customer support
  • Send you marketing and promotional communications
  • Personalize your experience on our website
  • Improve our website and services
  • Conduct research and analysis
  • Comply with legal obligations

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, email delivery, and marketing assistance.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 Consent

We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

4. Security of Your Information

We use various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Choices

5.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

5.2 Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

5.3 Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. However, doing so could affect the availability and functionality of our website.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ArtConcrete
Sandton | Johannesburg
Gauteng | 2196
South Africa
hello@artconcrete.net

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.